At www.reinfurn.com, we are dedicated to delivering your exquisite furniture and home decor with the utmost care and precision. Our shipping procedures are thoughtfully designed to ensure your items arrive in pristine condition, reflecting the quality and comfort that define our brand, while maintaining clear and reliable timelines for your peace of mind.
Every order is carefully inspected and securely packaged to protect your furniture and decor during transit. Orders are processed within 3–5 business days after payment confirmation to guarantee that each piece meets our high standards of craftsmanship and presentation. During peak seasons or promotional events, processing may extend to 5–7 business days to accommodate increased demand without compromising on quality. You will receive email updates at key stages, including notifications if any unforeseen delays arise beyond our standard processing window, ensuring you are always informed.
Once your order departs our warehouse, transit times vary based on destination to ensure safe delivery of your furniture and decor items. Domestic shipments within the United States typically take 7–15 business days via our standard shipping service, allowing for careful handling and logistics coordination. International shipments to regions such as Canada, the United Kingdom, European Union countries, Australia, and other select destinations may require 14–21 business days, accounting for customs inspections and our commitment to damage-free transit. These extended timeframes reflect our partnership with trusted carriers who specialize in transporting large and fragile items, ensuring they arrive in the same beautiful condition as when they left our facility.
We currently ship to a wide range of locations, including the United States, Canada, United Kingdom, European Union nations, Australia, Japan, and various countries in the Middle East. The full list of available destinations is displayed during checkout, based on our ongoing logistics partnerships and serviceability in your area.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required.
Domestic Orders: 7–15 business days
International Orders: 14–21 business days
Shipping Fee: US$0 (no hidden costs).
Shipping Method: All orders are shipped via our standard shipping service.
Processing Time: Orders are processed within 3–5 business days.
Delivery Time: Standard delivery takes approximately 7–15 business days, depending on the destination.
Coverage: Free shipping applies to all regions we currently ship to.
Delivery times are estimates and may vary due to factors such as destination, local carrier services, customs procedures, and external conditions beyond our control.
Upon shipment, you will receive a shipping confirmation email with tracking information to monitor your order's progress.
Every order qualifies—enjoy shopping with absolutely no shipping charges. We are committed to providing transparent and hassle-free shipping, ensuring that your furniture and decor arrive safely and without any extra costs.
For international orders, certain destinations may have import duties, taxes, or customs fees that are the responsibility of the customer. We prepay VAT/GST for eligible orders to EU, UK, and Australia destinations over specified thresholds, but other charges may apply based on local regulations. If a parcel is unclaimed or refused, a restocking fee of $5 plus a return shipping fee of $10 will be incurred. We highly recommend checking with your local customs office before placing orders for high-value furniture items to avoid any surprises and ensure a smooth delivery experience.
To ensure the safe receipt of your furniture and decor, we require an adult signature upon delivery for all orders. Our carriers will make up to three delivery attempts before the items are returned to our facility. If reshipment is necessary, fees may apply ($15 for domestic and $40 for international shipments). For security and liability reasons, we cannot deliver to parcel lockers, PO boxes, or freight forwarding addresses, as these may not provide adequate protection for your valuable items.
Once your order is dispatched, you will receive a real-time tracking link via email, allowing you to monitor its journey from our warehouse to your doorstep. For delicate furniture and decor, we utilize monitoring systems to track environmental conditions like humidity and temperature during transit. Our dedicated support team at [email protected] is available to provide personalized updates, assist with tracking inquiries, and offer guidance on customs clearance for international shipments, ensuring you have all the information you need throughout the delivery process.
Custom-made or specially ordered furniture pieces may require additional production time, typically 21–28 business days, before shipping begins. During holiday closures, such as from December 24 to January 2, all shipments are temporarily paused to allow our team to recharge and maintain service quality. In cases of severe weather or other external disruptions, deliveries may be delayed, and items will be securely stored at our partner logistics hubs until conditions are safe for transit, protecting your investment from potential damage.
